Privacy Policy
Barz Casino is committed to protecting your privacy and handling your personal data in a secure, lawful, and transparent manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1. Data Controller
Barz Casino is operated by White Hat Gaming Limited, a company registered in Malta.
- Registered Address: 85 St John Street, Valletta, VLT1165, Malta
- UK Gambling Commission Licence Number: 52894
- Data Protection Contact: [email protected]
2. What Data We Collect
We may collect and process the following types of data:
- Personal identification: name, date of birth, nationality
- Contact details: email address, phone number, residential address
- Verification documents: ID copies, proof of address, payment evidence
- Financial data: deposit and withdrawal history, payment method details
- Technical data: IP address, browser type, device ID, session logs
- Behavioural data: gaming activity, preferences, responsible gambling limits
3. How We Use Your Data
We process your data to:
- Create and manage your account
- Verify your identity and comply with anti-money laundering laws
- Process deposits and withdrawals
- Provide customer support
- Ensure compliance with UKGC regulations
- Monitor for fraud or misuse
- Promote safer gambling practices
- Send relevant promotional offers (if consented)
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual obligation: to provide services you have registered for
- Legal compliance: fulfilling duties under gambling and financial laws
- Legitimate interest: improving service and platform performance
- Consent: for optional marketing communications
5. Data Sharing and Transfers
Your data may be shared with:
- Payment providers
- Identity verification services
- Legal and regulatory bodies (e.g., UKGC, law enforcement)
- IT infrastructure and analytics providers
Data transfers outside the UK/EEA are protected by standard contractual clauses or equivalent safeguards.
6. Data Retention
We retain your personal data only as long as necessary for legal and operational purposes:
- KYC records: minimum of 5 years after account closure
- Transaction history: retained for financial compliance
- Marketing preferences: stored until withdrawal of consent
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw marketing consent
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact [email protected].
8. Security Measures
We implement appropriate technical and organisational measures to safeguard your data:
- Encryption of sensitive information
- Access control and staff training
- Regular security audits and monitoring
Frequently Asked Questions about the casino
This section addresses the most common questions from UK users about the casino, covering areas like licensing, withdrawals, game selection, and supported currencies.
Is the casino licensed in the UK?
Yes, the casino is licensed and regulated by the UK Gambling Commission. This ensures legal compliance, player protection, and fair gaming for all users in the United Kingdom.
How long do withdrawals take?
Withdrawal times depend on the method used. E-wallets like PayPal or Skrill are usually processed within 24 hours, while card and bank withdrawals take 1–3 working days. Verification must be completed first.
What games can I play at the casino?
You can play over 1,000 games including online slots, Megaways, blackjack, roulette, live dealer games, jackpot titles, and more — all from top-tier developers.
Can I use GBP and UK payment methods?
Yes, the casino fully supports GBP for deposits and withdrawals. Payment options include Visa, Mastercard, PayPal, Skrill, Neteller, and bank transfers — all tailored for UK users.